LEASE READ ALL POLICIES THOROUGHLY, so that you make an informed purchase.
Thank you for your interest in shopping with us. As a small business, we appreciate your support!
DOMESTIC RETURNS (USA): Indica Boutique gladly accepts exchanges or returns for store credit on unworn/unwashed full-priced merchandise with original tags attached within 10 days of the original delivery date for either store credit or other in-stock items in our shop. All returns are granted in the form of Indica Boutique store credit.
INTERNATIONAL RETURNS (UK & EUROPE): We are happy to welcome our international rockstars! However, please note that due to the high cost of international shipping and customs processing:
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All international orders are FINAL SALE. * We cannot accept returns or exchanges on international orders.
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Please verify your measurements against our size charts carefully before purchasing. If you are unsure about a fit, please Contact Us before placing your order—we are always happy to help you find the right size!
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International Customs/VAT: If a package is refused or abandoned by the customer due to unpaid duties or taxes, the customer will not be eligible for a refund.
GENERAL POLICIES (Applies to all customers):
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All orders placed under promotion or with the use of discount codes are FINAL SALE. THERE ARE NO EXCEPTIONS.
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Jewelry, all vintage pieces, white articles of clothing, bodysuits, and undergarments are all FINAL SALE. THERE ARE NO EXCEPTIONS.
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Makeup items for hygiene reasons are all FINAL SALE. THERE ARE NO EXCEPTIONS.
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Print-on-demand items: These are printed specifically for you and shipped directly from the printer. Because these are custom-made to order, we cannot accept returns on these items. PLEASE CHECK THE MEASUREMENTS TABLE in the product description before ordering.
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We cannot accept exchanges/returns on items that have been damaged after wearing. Any item that is ripped/torn by the owner (or a washing machine, etc.) is not a manufacturing defect. We inspect all items to make sure they are not faulty before shipping. Please be gentle with your new clothing; they are not indestructible.
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Items can only be exchanged ONCE (domestic only).
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We do not honor cash refunds. All eligible returns are processed for STORE CREDIT ONLY, exclusive of original shipping charges.
Return INSTRUCTIONS (Domestic Only):
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Must Email Us for return approval.
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Please include your order number in the initial email.
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Merchandise must be returned within 10 days of receipt.
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Merchandise must be unworn/unwashed and free of perfume, pet hair, deodorant marks, or makeup stains.
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RETURN SHIPPING is the responsibility of the customer. Shipping fees are non-refundable.
Store Credit:
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Store Credit can be used online at our website.
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Store Credit is Non-Transferrable and does not expire.
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Store Credit will be processed within 24-48 hours of receipt and is issued after your return is scanned “PICKED UP.”
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Store Credit is accessible via your customer account. If you did not create a customer account, you may access your credit by using the same email at checkout as on your original order.
DAMAGES: In the unfortunate circumstance that you receive a damaged item: You must send an inquiry within 3 days of receipt of the item with all supporting evidence so that we can resolve the issue immediately.
WAREHOUSE HOURS: The online warehouse is not open during weekends. We only fulfill orders and answer emails during business hours. Expect a response between 24-72 hrs (not including weekends). Note: We do not answer order-related questions through DMs, IG, FB, or other social media. We need email chain copies of all exchanges. Please Email Us for all inquiries.